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Here you will find frequently asked questions and answers regarding agreements or accounts on My Atea or eShop. 

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➡️  Agreements

➡️  Account

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🔗  Become a customer on Atea eShop

My Atea

Simplify your working day and dialogue with us in our customer portal My Atea. You can, among other things, create an error report and follow the current status of your case.

eShop

Find over 250,000 IT products, licenses, cloud solutions and related services in our eShop. For example, you can see stock balances and compare products.

Agreements

I have questions about our agreement, who can I talk to?

If you have questions about an existing agreement with Atea, you can contact customer service via chat or kundtjanst@atea.se and we will help you find the right contact person. Please provide the following information so that we can handle your request quickly and securely: 

  • Which agreement you have questions about
I have questions about our software and cloud services agreement, who can I talk to?

If you have questions about an existing agreement with Atea, you can contact customer service via ateasoftware@atea.se and we will help you find the right contact person. Please provide the following information so that we can handle your request quickly and securely:

  • Which agreement you have questions about 

 

Account

What do I do if I do not have access to eShop or My Atea?

If you do not have an account in eShop or My Atea, you can apply for one here: Become a customer on Atea eShop. Note that there may be restrictions from your company on who should have access. When you apply, we will check this. If you have questions or need help, contact customer service via chat or kundtjanst@atea.se and we will help you.

Atea eShop is only available for companies and organizations and not for private individuals/consumers, sole proprietorships, or non-profit associations.

I have a question about my account on eShop or My Atea, can you help me?

Contact customer service via chat or kundtjanst@atea.se and we will help you.

 

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